jcpenney associate kiosk

Using the JCPenney Associate Kiosk to Manage Your Schedule

The JCPenney associate kiosk, also referred to as the JCP kiosk or associate kiosk, is an essential tool for managing your work schedule and access important employment information if you work at JCPenney.

Key Takeaways:

  • The JCPenney associate kiosk allows employees to view schedules, request time off, swap shifts, and access pay stubs.
  • You can access the kiosk in-store or through the JCPassociates website when working remotely.
  • Your username and password are required to log in – this is the same login used for Workbrain and JTime.
  • The kiosk provides access to human resources tools and company communications.
  • Training is available through the kiosk to learn new skills relevant to your role.

What is the JCPenney Associate Kiosk?

The JCPenney associate kiosk is an online portal that allows JCPenney employees to manage their work schedule, time off requests, availability and more.

Some key features of the kiosk include:

  • Viewing your schedule – See your weekly schedule, shifts, and any schedule changes.
  • Requesting time off – Submit PTO or unpaid time off requests.
  • Shift swapping – Swap shifts with coworkers if needed.
  • Accessing pay stubs – View pay stub history and tax documents.
  • Updating availability – Set your weekly availability so the schedule can be made accordingly.
  • Completing training – Access required trainings and refreshers.
  • Company news – Stay updated on company announcements and policy changes.
  • HR services – Review benefits information, policy handbooks and more.

The kiosk can be accessed from any device with internet access, allowing employees flexibility to manage their work schedule from home.

Accessing the JCPenney Associate Kiosk In-Store

JCPenney stores have associate kiosks located in the break room or management office area. You will need your unique login credentials to access the kiosk.

To use the in-store kiosk:

  1. Go to the kiosk location in your store.
  2. On the welcome screen, enter your username and password.
  3. Your username is typically your 6-digit employee ID number.
  4. The first time you login, use the temporary password provided by your manager. You will then be prompted to set a permanent password.
  5. The main menu will display once logged in. Select the option you need – Schedule, Pay Stubs, Time Off Requests, etc.
  6. Follow on-screen prompts to view your schedule, request time off, swap shifts and access other options.
  7. Log out when finished.

The kiosk is available for use any time you are clocked in. Be sure to log in and review your schedule regularly to ensure you are up-to-date on any changes.

Accessing the JCPenney Associate Kiosk Remotely

In addition to the in-store kiosk, JCPenney associates can also access their kiosk from any computer or mobile device using the JCPassociates website.

The JCPassociates website gives you the flexibility to manage your JCPenney work schedule remotely from your home or on the go.

To access the associate kiosk from home:

  1. Go to
  2. Enter your standard JCPenney username and password.
  3. The homepage will display schedule information, time off balances, company news and more.
  4. Use the menu bar to navigate to:
    • My Schedule – View and manage your weekly work schedule
    • Time Off – Request time off and view time balances
    • Pay Stubs – Access your pay stub history
    • Company News – Stay updated on the latest announcements
    • Training – Complete required eLearning courses
  5. Manage your schedule remotely and log out when finished.

Table 1: Comparison of features for in-store kiosk vs JCPassociates website

Key Features of the JCPenney Associate Kiosk

The associate kiosk provides a wide range of helpful tools for managing your employment at JCPenney. Here are some of the most commonly used kiosk features:

Viewing Your Schedule

One of the main uses of the kiosk is checking your weekly work schedule. You can see scheduled days, shifts times, and any recent schedule changes. Expect to check your schedule frequently, as retail schedules change often.

From the schedule view, you can also:

  • Review shift start and end times
  • Verify your total hours for the week
  • Check if you have been assigned any new shifts
  • Ensure you do not have any scheduling conflicts or double-booked shifts

Any pending requests, like time off or shift swaps, will also display on the schedule.

Requesting Time Off

The kiosk makes it easy to request time off from work. You can enter requests for:

  • Paid time off (PTO) – For vacation, sick time, personal days. PTO must be earned based on your hours worked.
  • Unpaid leave – For occasions when you need time off but don’t have PTO available.

To request time off:

  1. Select Time Off from the main menu.
  2. Choose the date(s) needed.
  3. Select the time off reason – PTO, unpaid leave, etc.
  4. Submit the request.

Your manager will then review and approve or deny the request based on staffing needs. You will receive email notification on your request status.

Swapping Shifts

When you need your schedule adjusted, you can swap shifts with a coworker directly through the kiosk. You can view who has availability to pick up your shift and send them a shift swap request.

The other associate must then log in and accept your request before the swap is finalized. This allows you to easily exchange shifts without going through your manager.

Accessing Pay Stubs

The kiosk lets you view your pay statements online at any time. You can access your current and historical pay stubs to:

  • Review gross pay, deductions, PTO balances and more.
  • Check paid time off accrual amounts.
  • Verify your hourly pay rate and total hours worked.
  • Print or download pay stubs if needed.

Having easy access to pay information through the kiosk is useful for personal record keeping and checking your PTO balances.

Updating Your Availability

It is important to keep your weekly availability up-to-date through the kiosk. This allows the store’s scheduling system to assign you hours based on the times you indicate you are available.

To enter availability:

  1. Select Availability from the main menu.
  2. Choose the days of the week.
  3. Enter the start and end times for each day you are available.
  4. Check the “Preferred” box for days or times you prefer to work.
  5. Save your availability. Notify your manager if major changes are made.

Having accurate availability ensures you are scheduled when it works best for you.

Completing Training

Ongoing training is required for JCPenney associates to reinforce skills, introduce new products and learn best practices. The kiosk provides access to all your required eLearning courses.

The Training menu shows:

  • Required courses to complete and deadline dates.
  • Training descriptions and estimated completion times.
  • Progress marked as you complete portions of each course.
  • Resources to get help with any course questions.

Completing trainings through the kiosk allows the flexibility to fit it into your schedule.

Reviewing Company News

The Company News section provides important JCPenney updates all associates need to know. Information on policy changes, benefits enrollment, store events and corporate announcements are posted here.

Reading news through the kiosk and email ensures you stay informed on relevant happenings that impact your employment.

Getting Started with the Associate Kiosk

As a new JCPenney associate, get started with the kiosk using these steps:

Activate Your Account

You will receive an email from JCPenney shortly before your start date with account setup instructions. Follow the steps to:

  • Create your username (typically your 6-digit employee ID number)
  • Set a password that meets requirements
  • Provide security information in case you ever need to reset your password

Activating your account enables access to the kiosk and other employee systems.

Attend New Hire Orientation

Orientation includes dedicated time for hands-on kiosk training. You will learn how to:

  • Log in to view your schedule, request time off and swap shifts.
  • Enter availability and contact information.
  • Access pay stubs, tax forms and HR/policy documents.
  • Complete any required onboarding courses.

Bring any login issues to the trainer’s attention during orientation.

Set Up Account Access on Your Devices

Save the JCPassociates homepage to your internet browser favorites so you can quickly log in from any computer.

Additionally, download the JCPenney associate app on your smartphone or tablet to access the kiosk on the go. Search for “JCPenney Associate” in your device’s app store.

Having the website and app makes managing your schedule, time off, and pay info more convenient.

Get Ongoing Support as Needed

Your manager and co-workers can provide help with any kiosk access or navigation issues. JCPenney also provides IT support if you experience technical problems.

Don’t hesitate to ask questions! Using the associate kiosk daily is key to staying connected as a JCPenney employee.


The JCPenney associate kiosk provides a powerful self-service gateway for managing your work schedule and employment details from anywhere. Key features like schedule visibility, time off requests, shift swaps, pay stub access and trainings can be accessed from home, in store, or on your mobile device. Tap into all of the conveniences offered by the JCPenney associate kiosk to get the most out of this essential employee resource!

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